Track a parcel
Paste your tracking number. If you booked with ParcelMatch, you will see the latest scan here. For a parcel booked elsewhere, we will point you to the courier’s own tracking.
- Every carrier on one page
- No account needed
- Email and SMS updates on ParcelMatch bookings
Track by courier
Want the details for one courier? Each page explains its tracking numbers, what the updates mean and what to do if a parcel stalls.
| Courier | Tracking page |
|---|---|
| Royal Mail | Royal Mail tracking |
| Evri | Evri tracking |
Where to find your tracking number
Your tracking number is on the proof of postage or booking confirmation. If someone sent you a parcel, ask the sender. They got the number when they booked.
What the tracking updates mean
Couriers word things differently. Most updates fall into one of these stages.
| Update | What it means |
|---|---|
| Label created | The sender has booked it. The courier has not got the parcel yet. |
| Collected or received | The courier has the parcel. It is in their network. |
| In transit | It is moving between hubs. Updates can pause for a day at this stage. |
| At delivery depot | It has reached the depot nearest the address. |
| Out for delivery | It is on a van and should arrive today. |
| Delivered | It has been handed over, left in a safe place or signed for. |
| Delivery attempted | Nobody was in. Check the card or email for next steps. |
Tracking not updating?
A quiet tracking page is normal for a day or so. Parcels are only scanned at set points, not every mile.
- 01
Wait one working day past the delivery estimate before you worry
- 02
Check the number for typos. Letters like O and 0 are easy to mix up
- 03
If it was posted late in the day, the first scan may not show until the next morning
Still nothing?
Contact the sender. If you booked with us, contact our team and we will chase the courier for you.
Need to send one back, or send something new?
Compare every courier in one search. Small tracked parcels from £2.95, VAT included.
