Parcel collection from your door, compared
Book a courier to collect from home or work, and see what each one charges for the privilege before you commit. Collection is available on most services. Any collection fee is shown in the quote, not bolted on at checkout.
Three steps, from two postcodes to a driver at your door
Tick one box on the quote form and every price you see comes with a courier who will come to you.
Tick the collection box
Tick the collection box on the quote form and we will only show services that include door to door pickup.
Choose, pay and print
Choose your service, pay, and print the label. It lands in your inbox as a PDF seconds after you book.
The driver comes to you
A driver arrives in the window you selected, scans the parcel and takes it from there.
The one decision that moves the price
This is the single biggest cost decision on a small parcel, and the right answer depends on your day rather than on a rule.
Collection makes sense when
- The parcel is heavy or awkward and you would rather not carry it
- You are sending several parcels at once
- There is no parcel shop or locker near you
- Your time is worth more than the fee
Drop off makes sense when
- The parcel is small enough to carry
- A shop, Post Office or locker is on a route you already walk or drive
- You want the latest possible cut off, which drop off usually gives you
- You are watching every penny, because drop off is included in the quote
Collection windows and what they mean
The window on offer is shown against each service in your results. If a narrow window matters, filter for it before you compare on price.
Label flat, barcode clear
Attach the label flat on the largest face, with no tape across the barcode.
Cover old labels
Remove or cover any old labels and barcodes from a reused box.
Parcel by the door
Have the parcel by the door before the window opens.
Keep your reference
Keep the booking reference somewhere you can find it.
Getting the parcel ready
Four small things that keep a collection on track, so the driver scans it first time and tracking starts the moment it leaves you.
If the driver does not arrive
Collections are missed occasionally. Most carriers will re-attempt the next working day automatically. If it happens twice, message us and a real person will chase the depot, Monday to Friday, 9am to 5pm GMT. Not a bot, not an outsourced helpdesk.
- Automatic re-attempt the next working day on most carriers
- A real person chases the depot if it slips twice
- Cancel before collection and you are refunded in full
Collection questions
The things senders ask before booking a pickup. Anything else, just ask.
Can a courier collect from my address?
How much does parcel collection cost?
What time will the courier arrive?
What if I am not in when the driver comes?
Can I book a collection for several parcels at once?
More ways to send a parcel
Collection and drop off are a natural pair. Pick the one that fits the parcel in front of you.
Book a collection
Enter two postcodes, tick collection, and compare every carrier that will come to your door. The fee is on the screen before you pay.
