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Evri tracking

Enter your Evri tracking number to see where your parcel is. If you booked with ParcelMatch, you will see live updates here. For any other Evri parcel, we will point you to Evri’s own tracking.

16 digits, or the 8 digit number on a calling card

Enter a tracking number to continue.

Another courier? Track any parcel.

Your number

Where to find your Evri tracking number

Evri tracking numbers are 16 digits long. It is the number under the barcode on the label.

Tracking method
Hermes tracking

Evri used to be Hermes

Hermes UK became Evri in 2022. Same network, new name. If you have an old Hermes number, or a retailer still says Hermes, it is Evri tracking you need. If you booked with ParcelMatch, track it in the box above.

Track a Hermes number
Tracking updates

What Evri tracking updates mean

Evri updates the tracking each time the parcel is scanned. Most updates fall into one of these stages.

What Evri tracking updates mean
StageWhat it means
Label created or awaiting parcelThe sender has booked it. Evri does not have the parcel yet.
Received at ParcelShop or lockerIt has been dropped off and is waiting to be collected by Evri.
Received at hubIt is in Evri’s network and being sorted.
In transitIt is moving between hubs. There can be a day without a new scan.
With your courierIt is with the local courier who delivers to the address.
Out for deliveryIt should arrive today. Evri usually emails a link on the day.
DeliveredHanded over, left in a safe place or with a neighbour. Check the photo or note if there is one.
Delivery attemptedNobody was in. The calling card explains what happens next.
Troubleshooting

Evri tracking not updating?

Evri scans parcels at each handover, not continuously. A gap of a day between updates is normal.

  1. 01

    No information at all usually means Evri has not received the parcel yet. The sender has booked it but not handed it over

  2. 02

    Check you have the full 16 digits, or the 8 digit number from the calling card

  3. 03

    Wait one working day past the delivery estimate before chasing

Still stuck?

Contact the sender. If you booked with ParcelMatch, contact us and we will raise it with Evri.

Contact us
Service status

Is Evri tracking down?

If the tracking page will not load, or a number that worked yesterday shows nothing, wait an hour and try again. Delivery carries on even when tracking is slow to update.

Sending with Evri

Sending with Evri? Compare first.

Evri is often the cheapest way to send a small parcel, especially if you drop it off. See Evri next to Royal Mail, DPD and the rest before you book.

Compare Evri prices

Posting for Christmas? See Evri’s last posting dates.

Evri services
Evri serviceGood for
Evri Standard 48 Low cost, no rush
Evri Next Day Tomorrow, on a budget
Evri ParcelShop drop off Cheapest option, drop off on your way past
Questions

Evri tracking questions

Still stuck?Our UK team replies in minutes.

How do I track an Evri parcel?
Enter your 16 digit Evri tracking number in the box at the top of this page. You can also use the 8 digit number on a calling card.

How many digits is an Evri tracking number?
16 digits. It is the number under the barcode on the label.

Why does my Evri tracking show no information?
Evri has not received the parcel yet. The sender has booked it but not handed it over. Contact the sender to check it has been sent.

Is Hermes tracking the same as Evri tracking?
Yes. Hermes UK became Evri in 2022. Use the Evri tracking box for any Hermes or Evri number.

Are all Evri parcels tracked?
Evri parcels come with tracking. The sender gets the tracking number when they book.

Can I track an Evri parcel I did not send?
If it was booked with ParcelMatch, yes — enter the number above. Otherwise ask the sender for the number and use the courier’s own tracking; we link to it.